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46 articles in this collection
Written by
Support Team
and
Carla Coria
Signing Up
How do I sign-up for NurseDash?
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Written by
Support Team
Updated over a week ago
How do I get an update on my onboarding status?
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Written by
Support Team
Updated over a week ago
How do I reorder my drug screening?
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Written by
Support Team
Updated over a week ago
Getting Started
How to Download the App and Log In
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Written by
Support Team
Updated over a week ago
How to Clock in/out for Shifts
Learn about Signature verification and how to clock in and out for shifts requiring a signature.
Written by
Carla Coria
Updated over a week ago
How to Filter the Listing View in the Find Tab?
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Written by
Support Team
Updated over a week ago
How to Get Scheduled for Shifts
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Written by
Support Team
Updated over a week ago
How to Communicate with Facilities
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Written by
Support Team
Updated over a week ago
Avoid Withdrawing from Confirmed Shifts
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Written by
Support Team
Updated over a week ago
Arrive to Shifts Prepared and On Time
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Written by
Support Team
Updated over a week ago
Tips on getting selected for shifts
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Written by
Support Team
Updated over a week ago
How to Find Facility Orientation Packets and Shift Instructions
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Written by
Support Team
Updated over a week ago
Shifts FAQ
I have an emergency and cannot work my confirmed shift - What do I do?
Written by
Carla Coria
Updated over a week ago
I am going to be late to my shift - what do I do?
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Written by
Support Team
Updated over a week ago
COVID Shifts
How to tell them apart from normal shifts and what to expect
Written by
Carla Coria
Updated over a week ago
What is an On-Call Shift?
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Written by
Support Team
Updated over a week ago
Is there a minimum shift requirement?
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Written by
Support Team
Updated over a week ago
Can I accept a job offer from a facility I worked with through NurseDash?
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Written by
Support Team
Updated over a week ago
Account Related
Unlocking More Shifts
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Written by
Support Team
Updated over a week ago
How do I update my license, documents, vaccination, or certifications?
Written by
Carla Coria
Updated over a week ago
Why is my account under review or on hold?
Written by
Carla Coria
Updated over a week ago
Payment Related
DailyPay Friday Card
What is Friday by DailyPay?
Written by
Carla Coria
Updated over a week ago
Manual Set up for Direct Deposit
I can't find my bank, what do I do?
Written by
Carla Coria
Updated over a week ago
How to Set Up Your Payment Method
Linking your bank with NurseDash
Written by
Carla Coria
Updated over a week ago
Do you offer DailyPay? How does it work?
Everything you need to know about DailyPay
Written by
Carla Coria
Updated over a week ago
Payment Processing Schedule
Written by
Carla Coria
Updated over a week ago
Overtime Pay Policy
Written by
Carla Coria
Updated over a week ago
Bonus Policy
Find out how to find bonuses on shifts and how to qualify for them!
Written by
Carla Coria
Updated over a week ago
Holiday Pay Policy
Written by
Carla Coria
Updated over a week ago
Cancellation Policy
Written by
Carla Coria
Updated over a week ago
How do I report an issue with a payment?
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Written by
Support Team
Updated over a week ago
Handling Taxes
Written by
Carla Coria
Updated over a week ago
Troubleshooting
I cannot open or login to the app - What do I do?
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Written by
Support Team
Updated over a week ago
I cannot see any shifts in the app - What do I do?
Written by
Carla Coria
Updated over a week ago
How to restart the NurseDash app
Step by step instructions on how to restart the NurseDash app. Includes instructions for iPhone and Android phones.
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Written by
Support Team
Updated over a week ago
How to report a problem with the app
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Written by
Support Team
Updated over a week ago
How to reinstall the NurseDash app
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Written by
Support Team
Updated over a week ago
Other FAQs
COVID-19 Vaccination
Do I need to get vaccinated for COVID-19 to work?
Written by
Carla Coria
Updated over a week ago
A facility is asking me to come in for a shift that's not on NurseDash. What do I do?
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Written by
Support Team
Updated over a week ago
What is NurseDash Break Policy?
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Written by
Support Team
Updated over a week ago
COVID Vaccine Exemptions
Written by
Carla Coria
Updated over a week ago
I need to edit or submit my clock in/out time - What do I do?
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Written by
Support Team
Updated over a week ago
I got sent home after I showed up for my shift - What do I do?
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Written by
Support Team
Updated over a week ago
Can I apply to more than one shift on the same day/time?
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Written by
Support Team
Updated over a week ago
After I apply to a shift, how fast will I be selected?
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Written by
Support Team
Updated over a week ago
Can I get a NurseDash Badge?
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Written by
Support Team
Updated over a week ago